FREQUENTLY ASKED QUESTIONS

Last Updated: September 7, 2026

Have a question about shipping containers, trailers, propane tanks, ordering, or delivery? We’ve put together some of the questions we hear most often.

If you don’t find the answer you’re looking for, contact Container Conextion and we’ll be happy to help.

GENERAL QUESTIONS

What does Container Conextion sell?

Container Conextion sells shipping containers, trailers, and propane tanks for residential, commercial, agricultural, construction, storage, transportation, and other applications.

Our goal is to make it easier for customers to find practical products at competitive prices with straightforward service.

Where is Container Conextion located?

Our business address is:

1470 SW 28th St
Fort Lauderdale, FL 33315

We serve customers throughout the United States, subject to product availability and delivery requirements.

How can I contact Container Conextion?

You can reach us by phone or email.

Telephone: +1 (806) 368-4010
Email: sales@containerconextion.com

Our regular business hours are:

Monday – Friday
9:00 AM – 5:00 PM

Do I need an account to purchase?

Whether an account is required depends on how you place your order. If you have questions about purchasing a particular product, contact our sales team and we’ll guide you through the process.

SHIPPING CONTAINER QUESTIONS

What can I use a shipping container for?

Shipping containers can be used for many different storage applications.

Common uses include:

Household storage
Business inventory
Equipment storage
Construction-site storage
Farm and agricultural storage
Tools and materials
Moving and relocation
Seasonal storage
Workshop and project space
Jobsite storage

Your intended use should comply with applicable local requirements.

Are shipping containers weather-resistant?

Shipping containers are designed for demanding transportation and outdoor environments and can provide enclosed storage protection.

However, the condition of an individual container can vary. Customers should inspect the container and review its condition before purchasing when condition is important to the purchase decision.

What sizes of containers do you offer?

Available sizes depend on our current inventory.

If you have a specific size in mind, contact us and we’ll let you know what is currently available.

Are your containers new or used?

Container availability and condition can vary.

Please contact us for current inventory and specific information about the condition of the container you’re interested in purchasing.

Can I use a container as a home or office?

A shipping container may be modified for a variety of purposes, but converting one into a home, office, workshop, or other occupied structure may require permits, inspections, engineering, zoning approval, and compliance with local building codes.

Customers are responsible for determining what requirements apply to their intended use.

Can I modify a shipping container?

Modifications may be possible, but customers should consider structural, electrical, plumbing, fire, zoning, building, and other requirements before making changes.

Customers are responsible for obtaining any required approvals and using appropriately qualified professionals when necessary.

Where can I put a shipping container?

Placement requirements vary by location.

Your property may be subject to zoning, building, fire, homeowners’ association, environmental, property, or other restrictions.

Before ordering, we recommend checking with the appropriate local authority to confirm that your intended placement is allowed.

Do you deliver shipping containers?

Yes, delivery may be available depending on your location and the product purchased.

Our standard shipping timeframe within the United States is 3 to 5 business days, subject to availability, scheduling, access, and other delivery conditions.

Is shipping free?

Yes. Shipping within the United States is free, subject to the applicable delivery area and product requirements.

How should I prepare for container delivery?

Make sure the delivery location has suitable access and enough space for the delivery equipment and container.

Consider:

Driveway and road access
Turning space
Ground conditions
Overhead power lines
Trees and branches
Gates
Buildings
Fences
Slopes
Other obstacles

If you’re unsure whether your location is suitable, contact us before ordering.

TRAILER QUESTIONS

What types of trailers do you sell?

Trailer availability changes based on our current inventory.

How do I know which trailer is right for me?

The right trailer depends on what you plan to haul and how you plan to use it.

Important considerations include:

Type of cargo
Cargo dimensions
Cargo weight
Trailer capacity
Towing vehicle
Hitch requirements
Braking requirements
Frequency of use

If you’re unsure, our team can help you identify the information you should consider before purchasing.

Can my vehicle tow the trailer?

You are responsible for confirming that your vehicle is capable of safely and legally towing the trailer you purchase.

Before towing, check the vehicle’s towing capacity, hitch rating, trailer weight, payload capacity, braking requirements, and applicable laws.

Do trailers come with registration?

Registration requirements vary by state and by trailer.

Customers are responsible for completing any applicable registration, licensing, titling, and insurance requirements.

Ask us about the documentation supplied with the specific trailer you’re purchasing.

Can trailers be delivered?

Delivery options depend on the trailer and the delivery location.

PROPANE TANK QUESTIONS

Do you sell propane tanks?

Yes. Container Conextion offers propane tanks for applicable residential, agricultural, commercial, and other uses.

Available tank types and sizes depend on current inventory.

What can propane tanks be used for?

Propane can be used for a variety of applications, including heating, cooking, water heating, agricultural operations, commercial applications, and other approved uses.

The appropriate tank depends on your specific requirements.

How do I know what size propane tank I need?

The appropriate tank size depends on factors such as your propane usage, appliances, available space, intended application, and other requirements.

If you’re unsure, speak with a qualified propane professional who can assess your specific situation.

Can I install a propane tank myself?

Propane tanks must be installed, connected, and used in accordance with applicable laws, regulations, codes, and safety requirements.

Professional installation may be required depending on the tank, location, and intended use.

Always follow applicable safety requirements and consult a qualified professional when necessary.

Can propane tanks be delivered?

Delivery may be available depending on the product, location, and applicable transportation requirements.

Are there requirements for placing a propane tank on my property?

Yes. Requirements can vary depending on your location, tank size, property, distance from structures, local regulations, and intended use.

Customers are responsible for determining and following applicable requirements.

ORDERING QUESTIONS

How do I place an order?

You can browse our available products online and contact us for purchasing information, availability, pricing, or assistance.

If you have questions about a product before ordering, contact our sales team.

Email: sales@containerconextion.com
Phone: +1 (806) 368-4010

Can I request a quote?

Yes.

If you’d like pricing for a container, trailer, propane tank, or multiple products, contact us with the product you’re interested in and your delivery location.

Providing as much information as possible helps us provide accurate pricing and delivery information.

Do prices include delivery?

Shipping within the United States is free.

Product pricing may vary based on the specific product, options, availability, and other applicable charges.

Any applicable charges will be communicated before your order is finalized.

Can I order more than one product?

Yes. If you need multiple containers, trailers, propane tanks, or a combination of products, contact us and we’ll discuss your requirements.

Is product availability guaranteed?

No. Inventory can change quickly.

If a particular product, size, condition, or specification is important to you, contact us to confirm availability before placing your order.

PAYMENT QUESTIONS

What payment methods do you accept?

Accepted payment methods may vary depending on the transaction and purchasing process.

Please contact us if you have questions about available payment options before placing an order.

When will I be charged?

Payment timing depends on the order and payment method.

The applicable payment terms will be communicated before your purchase is finalized.

Are taxes included in the price?

Sales tax may apply depending on the customer’s location and the applicable tax laws.

If sales tax applies to your purchase, the applicable amount will be shown or communicated before the order is finalized.

Customers who believe they qualify for a tax exemption should contact us before purchasing and provide any required documentation.

SHIPPING & DELIVERY QUESTIONS

How long does shipping take?

Our standard shipping and delivery timeframe within the United States is 3 to 5 business days.

Actual delivery time can vary depending on availability, location, scheduling, transportation, weather, and site conditions.

Is shipping really free?

Yes. We offer free shipping within the United States, subject to applicable delivery requirements and service availability.

Will I receive delivery information?

Yes. We will provide applicable delivery information and coordinate with you as needed to arrange delivery.

What happens if my property isn’t accessible?

If the delivery location cannot safely accommodate the delivery equipment or product, delivery may need to be rescheduled or another arrangement may need to be made.

That’s why we recommend discussing access issues with us before delivery.

What if my order arrives damaged?

Take photographs of the product and damage and contact us at:

sales@containerconextion.com

We will review the issue and discuss the appropriate next steps.

RETURNS & REFUNDS

What is your return policy?

We offer a 30-day return window for eligible products.

The 30-day period begins on the date the product is delivered.

Some products may have additional return requirements because of their size, condition, use, modification, transportation, or safety requirements.

Do you accept returns if I change my mind?

Yes, eligible products may be returned if you change your mind, provided the product meets the applicable return requirements.

Is there a restocking fee?

Yes.

Approved returns are subject to a 15% restocking fee.

The fee will be deducted from the applicable refund.

How long does a refund take?

Once an approved return has been received and inspected, we process the applicable refund within 7 days.

Your bank or payment provider may take additional time to make the funds available.

How do I request a return?

Email: sales@containerconextion.com
Phone: +1 (806) 368-4010

Please provide your order or invoice information and explain why you would like to return the product.

Can I return a modified shipping container?

A container that has been cut, welded, painted, converted, modified, or otherwise altered after delivery may not qualify for a return.

Can I return a trailer after using it?

Used or modified trailers may be subject to additional return requirements.

Can I return a propane tank after it has been installed or filled?

Propane tanks may have additional safety and transportation restrictions.

CUSTOMER SERVICE

What are your business hours?

Our regular business hours are:

Monday – Friday
9:00 AM – 5:00 PM

How quickly will you respond to my message?

We aim to respond to customer inquiries during normal business hours as promptly as possible.

Response times may vary depending on the nature and volume of inquiries.

Can I ask questions before purchasing?

Absolutely.

We encourage customers to ask questions about product specifications, availability, delivery, pricing, returns, or anything else they need to know before placing an order.

STILL HAVE QUESTIONS?

We’re here to help.

If you can’t find the information you’re looking for, contact Container Conextion directly.

Container Conextion
Address: 1470 SW 28th St Fort Lauderdale, FL 33315
Email: sales@containerconextion.com
Telephone: +1 (806) 368-4010
E.I.N.: 87-1858505
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Website: https://containerconextion.com/

Containers. Trailers. Propane Tanks.

Quality you can trust. Great prices. Reliable service.